FAQs

Orders & cancellations

How to place an order?

Once you have finished adding items to your cart, simply click the “check out” button on the shopping bag page and we will guide you through the checkout process.

Which methods of payment do you accept?

We currently accept PayPal.

you can select PayPal  checkout or login/create PayPal account.

PayPal is the securest payment method for customers with buyer protection so far.

If you are receiving an error message while attempting to checkout, please Contact Us.

How safe is my personal information?

Our site uses a secure sockets layer (SSL) protocol to encrypt all personal information sent during the check out process, and we do not store any of your payment information.

 

Can I change or cancel my order?

We start working on your order as soon as you submit it, therefore it's very unlikely that we can change or cancel it. If your order was made in the last 24 hours, please contact us and we will do our best to make it happen.

 

Do you have a return Policy?

Yes, if your device is defective and you are within your 1 year warranty period, we will either repair or replace your unit free of charge.

 

Do you provide support?

FUALLBOX is dedicated to providing ongoing, after sales support and technical support. Our valued customers will receive email response within 24 hours.